Polished Nail Bar

Name: Lindsay Benay
Rating: 1
Review: I have been getting my nails done for the better half of 15 years and I hate to write a review like this, but after having 2 terrible experiences I think it's important to let this place know where they are falling short....unfortunately both experiences were with the same nail tech, so I feel bad as this may reflect badly on the business as a whole or the other techs who may be great.First off the last time I was here was a few months ago...I had just moved to the area and was looking for a convenient place to get my nails done on my off days. The service started off by me asking for a fill-before I could stop her she was already cutting my nails off with the nail clippers, so I was of course getting charged for a full set even though I had asked for a fill. Second, the tech starts filing my nails with the drill and pressing so hard it is burning my nails, she also nicked me 3 times and made me bleed each time. I considered leaving multiple times because honestly it was the most painful manicure I have ever gotten in my life. In addition to that I had told the nail tech exactly what I wanted, but she kept trying to upsell me. By the 3rd time I just repeated exactly what I wanted to try to get the point across. At this point I can't wait to get out of this place. Her demeanor was anything but friendly welcoming or hospitable, and the service was anything but enjoyable. After such a bad experience I decided I would not go back to that place. I considered writing a review then, but thought maybe that lady was just having a bad day....Today, the place I have been going was closed for some reason. I was in a hurry and I figured I would give this place another shot. There are many techs in house, so I though the odds of me getting the same lady again were slim, but I was wrong. I didn't remember what the girl looked like from last time, but as soon as she started chopping my nails off after I had clearly asked for a fill I realized It was the same lady. She started with her upselling again and even though I had mentioned my nails were very sensitive in hopes that she would be more careful , she went on with the aggressive filing with the drill. After getting nicked yet again I told her I was going to need to go somewhere else to get my nails done. This has been my worst nail salon experience twice now. I had a 30 minute electrolysis session done today, a nail service should in no way be anywhere close to as painful as that. So disappointing as I would have been a regular customer here with convenience of the location.
Date: 3 months ago